Refund Policy

Arviv Refund & Cancellation Policy

  • Any services purchased, must be paid in advance.
  • If a service or package of services is purchased, and the services were NOT rendered, you may cancel or request a refund in writing, $50 administrative fee will be deducted from the refund amount.
  • Refunds will be provided, however, a $100 Consultation Fee will be deducted from the total amount originally paid.
  • If services were rendered for a package, and a refund is requested prior to completion of a package, the cost of a FULL PRICED treatment (NOT package discount price) will be deducted from the total amount paid for services rendered, in addition to the $100 consultation fee, and then the difference will be refunded.
  • Once ALL services/packages have been rendered NO REFUND POLICY will be applied. If you elect to get a refund, you waive any and all right to arbitrate or sue the practice, the physician or any staff affiliate.
  • No Groupon voucher or Groupon honored in office, can or will be refunded.


We ask that you call 48 hours in advance if you are unable to keep scheduled appointments.
Confirmation of your appointments is a courtesy not an obligation.
It is the client’s full responsibility to keep track of his/her scheduled appointments.

  • If the client fails to notify us of the appointment cancellation at least 48 hours in advance, the no-show/cancellation will be counted:
  1. as a used treatment of the client’s package or
  2. $100 charge for Physician ,
  3. $50 for ARNP appointments
  4. $40 charge for Aesthetician appointments.
  • We also reserve the right to refuse treatment or shorten your treatment if you are late to scheduled appointments in order to ensure appropriate time and personal attention to each patient.
  • Clients that are 15 minutes or more late for their scheduled appointment will be rescheduled or charged a $25 late fee.